# Section 13 DPDP Act 2023: Right of grievance redressal

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> Not legal advice. Educational compliance reference only; no lawyer-client relationship arises from its use and the author is not a lawyer. Verify statutory text against the Gazette of India and consult qualified Indian legal counsel before acting.

**CHAPTER III: RIGHTS AND DUTIES OF DATA PRINCIPAL.** The Digital Personal Data Protection Act, 2023 (Act 22 of 2023), section 13. Verbatim from the Gazette of India.

Summary (maintainers', not statutory text): Fiduciary/Consent Manager must respond in prescribed period; **must exhaust before going to the Board**

## Section 13. Right of grievance redressal

(1) A Data Principal shall have the right to have readily available means of grievance redressal provided by
a Data Fiduciary or Consent Manager in respect of any act or omission of such Data Fiduciary or Consent
Manager regarding the performance of its obligations in relation to the personal data of such Data Principal
or the exercise of her rights under the provisions of this Act and the rules made thereunder.

(2) The Data Fiduciary or Consent Manager shall respond to any grievances referred to in sub-section (1)
within such period as may be prescribed from the date of its receipt for all or any class of Data Fiduciaries.

(3) The Data Principal shall exhaust the opportunity of redressing her grievance under this section before
approaching the Board.