The Digital Personal Data Protection Act, 2023 (Act 22 of 2023). Verbatim text from the Gazette of India.
Section 13 in one line
Fiduciary/Consent Manager must respond in prescribed period; must exhaust before going to the Board
Maintainers' summary, not statutory text. The verbatim section follows.
(1) A Data Principal shall have the right to have readily available means of grievance redressal provided by
a Data Fiduciary or Consent Manager in respect of any act or omission of such Data Fiduciary or Consent
Manager regarding the performance of its obligations in relation to the personal data of such Data Principal
or the exercise of her rights under the provisions of this Act and the rules made thereunder.
(2) The Data Fiduciary or Consent Manager shall respond to any grievances referred to in sub-section (1)
within such period as may be prescribed from the date of its receipt for all or any class of Data Fiduciaries.
(3) The Data Principal shall exhaust the opportunity of redressing her grievance under this section before
approaching the Board.